EXECUTIVE BRIEFING · INVITATION ONLY
AI in Insurance:
From Experimentation
to Real Transformation
From Experimentation
to Real Transformation
DATE
Friday, 15th May 2026
TIME
08:30 – 11:00
Breakfast from 08:30
VENUE
EY Office
Harcourt Street, Dublin 2
ABOUT THIS EVENT
The session explores how insurers are moving beyond pilots and proof-of-concepts to deliver scalable transformation across customer experience, operating models, and technology platforms.
Join leaders from InsTech.ie and EY for a focused executive session and industry panel discussion examining the market forces, customer expectations, and rapid advances in AI reshaping the insurance value chain.
WHAT WE'LL EXPLORE
Market Evolution
Macro drivers reshaping the market and the evolution of AI from hype to execution
The Reality of AI
Where AI is genuinely changing underwriting, claims, service and distribution and where it’s not
Demand-Side Disruption
How evolving customer expectations are driving industry change
Future Operating Models
The structure of the insurance organisation in a hybrid “human + agent” world
Leadership Roadmap
Practical guidance on preparing organisations for safe, scalable AI adoption
AGENDA
08:30
Breakfast & Networking
Light breakfast served on arrival
09:00
Welcome & Overview
Macro drivers of change, evolution of AI and what will differentiate insurers in an AI-driven market
09:10
Reality vs Hype: What’s Actually Changing
From automation to autonomy- AI across underwriting, claims, distribution and service
09:30
What Customers Want
Demand-side disruption, personalisation and the new service expectations
09:50
The Future Operating Model
Hybrid human + agent workforce, broker enablement and platform thinking
10:10
What Leaders Must Do Now
A 90-day plan, data and AI readiness, governance and avoiding common pitfalls
10:30
Panel Discussion
InsTech.ie, EY and industry what’s working and lessons learnt
10:50
Closing Remarks
Key takeaways and next steps
Seats are strictly limited
This is a senior, invitation-only gathering designed for those driving real change across the insurance market.