Read our latest report on AI in Insurance

Artificial Intelligence is no longer a distant promise for the insurance industry — it is a present-day imperative. From underwriting and claims handling to customer service and fraud detection, AI has begun to reshape how insurers operate, compete, and serve. But we are only at the beginning of this transformation, and how we proceed from here will determine the future of insurance in Ireland and beyond.

This report offers a timely and in-depth look at how AI is being adopted across the Irish insurance sector. It highlights real use cases, emerging best practices, and the challenges faced by both incumbents and insurtechs. What emerges clearly is that while the potential is vast, achieving it demands more than technology alone — it requires leadership.